ELM’s readiness culture is forged in a habit of vigilance, a commitment to manage risk, and a mindset that allows us to communicate and respond quickly, accurately and effectively.

Building readiness into our mindset and processes sets the foundation for how we cover a range of measures. 

1. Training – ELM’s trained teams are up-to-date in storm response, safety training and certification programs. Workplace drills, state-of-the technology tools, and field exercises keep our crews mindful and ready for the unexpected.
2. Up-to-date Contact Information– Our emergency contact information is an essential element to our 24/7, whatever-it-takes culture. As a property or building and asset manager, you can reach us at all times, with our promise to be part of a robust interconnected team to solve problems together.
3. Logistics – Our teams are trained and ready when circumstances require immediate deployment, be it a severe weather event or a storm of uncertainty.
4. Documentation & Contingency– Our emergency preparedness process includes having updated plans in place, managed incident reports and updated compliance and safety response protocols. When your properties are impacted by the unexpected, knowing what to do, and how to do execute in a moment’s notice, are key.
5. Briefing – We manage risk by running scenario drills and staying mindful about what ifs. Letting you know as soon as possible, working you’re your property management team, and staying on top of the issues is part of our commitment to your safety and the safety of the communities and the people we serve.

In today’s fast-changing world, a sense of urgency is our call to action: to lead change, to know what’s at stake, and to create and deliver solutions which are useful and flexible, and fulfill every client’s needs.  

This sense of urgency is the foundation of our readiness. Readiness to help where we can, to support our clients and communities whenever we can, and, above all, to support the people who need it most. Safely, responsibly, generously and proactively. 

Contact Bruce Moore Jr. at 203-316-5433 to learn more.

ELM President Bruce Moore Jr. has identified the company’s pandemic response and safety plan as critical to mission success. 

As head of the ELM’s task force on safe practices, Bruce and his executive best practice team will be developing supplemental policies and procedures that address risk factors and reduce impacts of Covid-19 on co-workers, customers, and the communities ELM serves.

“Covid has made all of us think differently about work and life, and the relationships we have with our friends and clients, who are more often one and the same. Over the past few weeks, we’ve been doing what we do best: staying focused, pacing ourselves for the future, and remembering that by caring for ourselves as we care for others, we can all make a difference,” said Bruce.

ELM’s task force is currently implementing administrative and field controls, establishing enhanced equipment maintenance standards, and personal and professional safety standards for tasks performed at customer worksites.  

ELM requires and enforces all its essential field and virtual employees to comply with Covid-19 pandemic prevention mandates from the Department of Public Health and the CDC, and OSHA regulations for PPE. 

Under Bruce’s leadership, ELM will continue to refine the company’s safety and hygiene procedures to reduce risk of exposure, and will work with the States of Connecticut and New York to comply with the extension of essential services orders, while operating and performing ELM’s essential services. 

Information on ELM’s public health and safety protocols will be provided on a rolling basis, which will be updated as circumstances change.

Contact Bruce Moore Jr. at 203.316.5433 to learn more.